Privacy policy.

Freelancer by Frey is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, which is designed for yacht crew and luxury hospitality professionals.

By using our services, you consent to the collection and use of information in accordance with this policy.

We collect the following types of information to provide the service:

• Personal information — name, email address, phone number, and professional credentials when you register or post a role.
• Usage data — information about how you use the platform, including IP addresses, browser types, and interactions with the site.
• Cookies and tracking — we use cookies to operate and improve the service. See our Cookie policy for details.

Your information helps us provide and improve the service. Specifically, we use your data to:

• Facilitate job postings and connections between freelancers and clients
• Communicate with you regarding your account, applications and enquiries
• Process payments and subscriptions
• Improve the product through analytics and user feedback
• Send relevant notifications and updates

We do not sell or share your personal information with third parties except in the following circumstances:

• When required by law or to protect our legal rights
• With service providers who help operate the platform (for example, payment processors and email providers)
• In connection with job applications, where a client needs to review your profile and application
• In the event of a business transfer or merger, with proper notice to users

We implement industry-standard security measures to protect your data, including:

• SSL encryption for data in transit
• Managed cloud infrastructure and access controls
• Authentication requirements for account access

No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights in relation to your personal information:

• Access and review your personal data
• Update or correct inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Request data portability

To exercise these rights, please email support@freelancerbyfrey.com.

We retain your personal information for as long as necessary to provide the service and comply with legal obligations:

• Account information — until account deletion or an extended period of inactivity
• Communication records — retained as required for legal compliance
• Payment information — retained as required by financial regulations

As we serve yacht crew and hospitality professionals internationally, your information may be transferred to and processed in countries other than your own. Where this happens, we put appropriate safeguards in place, including adequate data protection measures.

We may update this Privacy Policy from time to time. When we make significant changes we will post the updated policy on this page and, where appropriate, notify registered users by email.

Questions or requests relating to your personal data can be sent to support@freelancerbyfrey.com.